ServiceNow
Modernize your operations with ServiceNow, your digital backbone for success.
ServiceNow empowers businesses to move beyond traditional processes by digitizing and automating workflows. Unlock efficiency, enhance collaboration, and accelerate service delivery with ServiceNow by integrating IT, HR, and customer service. We eliminate inefficiencies, reduce resolution times, and drive operational excellence.
ServiceNow IT Service Management (ITSM) Solutions
In today’s fast-paced digital landscape, organizations need seamless, intelligent, and scalable IT service management to drive efficiency and innovation. ServiceNow ITSM streamlines IT operations with automation, AI-driven workflows, and a unified platform that enhances service delivery while reducing costs.
Key Benefits of ServiceNow ITSM
- Automated Workflows – Eliminate manual tasks and accelerate resolution times with AI-powered automation.
- Predictive Intelligence – Use machine learning to categorize, assign, and resolve issues faster.
- Omnichannel Support – Enhance user experience with self-service portals, virtual agents, and mobile-friendly IT support.
- Proactive Problem Management – Prevent service disruptions by identifying and addressing issues before they escalate.
- Seamless Integrations – Connect ITSM with your existing tools for a unified digital ecosystem.
How We Create Value
At ValueMap Technologies, we go beyond implementation—we strategically align ITSM solutions with your business objectives to drive measurable outcomes. Our expertise ensures configuring ServiceNow ITSM to fit your unique operational needs via tailored deployments. Enhancing IT service workflows and process optimization for maximum efficiency and cost savings. Transitioning from legacy systems without disruptions with seamless migrations. Providing analytics-driven insights to refine your IT services through continuous improvement.
Ready to streamline your business?
Empower your IT teams with a future-ready ITSM solution with ValueMap Technologies.
Incident
Management
Track and resolve IT issues efficiently.
Problem
Management
Identify and eliminate the root cause of recurring issues.
Change
Management
Plan and implement IT changes with minimal risk.
Service Request
Management
Automate service requests for faster resolution.
IT Asset
Management
Manage hardware, software, and licenses.
Virtual Agent &
AI-Powered Chatbots
Improve service desk response times.
ServiceNow IT Operations Management (ITOM) Solutions
Modern enterprises demand resilient, intelligent, and automated IT operations to stay ahead in a rapidly evolving digital world. ServiceNow ITOM provides real-time visibility, proactive issue resolution, and automated workflows to optimize IT infrastructure and minimize downtime.
Key Benefits of ServiceNow ITOM
- Full-Stack Visibility – Gain end-to-end insights across cloud, on-prem, and hybrid environments.
- Proactive Event Management – Detect and resolve potential issues before they impact business operations.
- AIOps & Automation – Leverage AI-driven insights and automated workflows to reduce manual efforts.
- Cloud & Hybrid Optimization – Manage multi-cloud environments seamlessly with cost and performance optimization.
- Service-Aware CMDB – Maintain a real-time, service-aware Configuration Management Database for improved decision-making.
How We Create Value
At ValueMap Technologies, we maximize the power of ServiceNow ITOM to deliver smarter, faster, and more efficient IT operations. Our expertise ensures in customized implementations tailoring ITOM solutions to fit your unique infrastructure needs. Enhanced IT operations efficiency by automating workflows and reducing operational overhead to boost productivity. Connect ITOM with ITSM, SecOps, and DevOps for unified operations and driving continuous improvement with AI-driven insights and real-time analytics.
Ready to streamline your business?
Transform your IT operations with proactive intelligence and automation with ValueMap Technologies.
Discovery
Automatically identify IT assets across on-premise and cloud environments.
Event
Management
Detect and resolve IT system failures proactively.
Cloud
Management
Automate and optimize cloud resources.
Operational
Intelligence
AI-driven insights to predict and prevent failures.
Configuration Management
Database (CMDB)
Maintain a central repository of IT assets.
ServiceNow IT Business Management (ITBM) Solutions
To stay competitive, organizations must align IT initiatives with business goals, optimize resources, and drive strategic value. ServiceNow ITBM enables data-driven decision-making, agile execution, and portfolio visibility, ensuring IT investments deliver maximum business impact.
Key Benefits of ServiceNow ITBM
- Strategic Portfolio Management – Prioritize and manage IT investments with real-time insights.
- Agile Execution – Improve project delivery with Agile and SAFe methodologies.
- Financial Transparency – Gain clear visibility into IT spend and optimize costs.
- Demand & Resource Optimization – Balance workloads, forecast demand, and allocate resources efficiently.
- Seamless Integration – Connect ITBM with ITSM and ITOM for a unified business-IT strategy.
How We Create Value
At ValueMap Technologies, we empower organizations to maximize ITBM’s potential by aligning IT with business goals ensuring your IT investments directly support strategic objectives. Optimizing project & portfolio management by Implementing best practices for agile, scalable execution. Enhancing financial visibility and providing real-time cost insights to drive smarter budget decisions. Leveraging data analytics to refine and enhance business value.
Ready to streamline your business?
Turn IT into a strategic business driver with ValueMap Technologies.
Project Portfolio
Management (PPM)
Plan, track, and prioritize projects.
Agile
Development
Supports Scrum and Kanban methodologies.
Demand
Management
Analyze and prioritize business demands.
Resource
Management
Allocate resources effectively across projects.
Roadmap
Planning
Align strategies with execution through dynamic roadmaps.
Innovation
Management
Capture, evaluate, and prioritize innovative ideas.
Mobile
Applications
Enable on-the-go access to ITBM capabilities.
Performance
Analytics
Gain actionable insights with real-time dashboards.
ServiceNow Security Operations (SecOps) Solutions
In an era of increasing cyber threats, organizations need a proactive, automated, and intelligence-driven approach to security. ServiceNow Security Operations (SecOps) accelerates threat detection, response, and remediation by integrating security with IT operations, ensuring a faster, more resilient cybersecurity posture.
Key Benefits of ServiceNow SecOps
- Automated Threat Response – Reduce incident resolution time with AI-driven security workflows.
- Seamless SIEM & SOAR Integration – Connect with leading security tools to enhance visibility and response.
- Vulnerability Management – Prioritize and remediate vulnerabilities based on real-time risk assessments.
- Security Incident Management – Standardize security workflows to ensure compliance and efficiency.
- Threat Intelligence & Collaboration – Leverage AI insights and cross-team coordination for faster mitigation.
How We Create Value
At ValueMap Technologies, we help organizations operationalize cybersecurity by implementing intelligent automation to reducing manual effort and improving response time with AI-powered SecOps. Enhancing security and IT collaboration by seamlessly integrating security with IT operations for rapid incident resolution. Optimizing threat & vulnerability management through prioritizing risks to ensure effective remediation and continuous security improvement. Leveraging analytics to enhance cybersecurity resilience.
Ready to streamline your business?
Stay ahead of cyber threats with a proactive, automated security approach with ValueMap Technologies.
Security Incident
Response
Automate and coordinate security investigations.
Vulnerability
Response
Identify and patch security weaknesses.
Threat
Intelligence
Detect and analyze potential threats.
Governance, Risk, and Compliance
(GRC)
Automate compliance tracking.
ServiceNow HR Service Delivery (HRSD) Solutions
In today’s digital workplace, employees expect seamless, personalized, and efficient HR services. ServiceNow HR Service Delivery (HRSD) transforms HR operations with automation, self-service capabilities, and AI-driven workflows, enhancing employee experience while reducing administrative burdens.
Key Benefits of ServiceNow HRSD
- Employee-Centric Self-Service – Empower employees with AI-powered virtual agents and knowledge portals.
- Automated Case & Lifecycle Management – Streamline HR requests, onboarding, and offboarding with intelligent workflows.
- Seamless Integration with IT & Finance – Connect HR services across departments for a unified employee experience.
- Proactive Employee Engagement – Deliver personalized experiences and proactive support with data-driven insights.
- Compliance & Security – Ensure HR processes meet regulatory requirements with secure, auditable workflows.
How We Create Value
At ValueMap Technologies, we elevate HR operations by optimizing HR Workflows to automating repetitive tasks for faster, error-free HR service delivery. Improving employee experience by creating seamless, user-friendly portals for self-service and case tracking. Enhancing HR-IT Alignment by ensuring smooth integration between HR, IT, and enterprise-wide processes. Leveraging analytics to continuously refine and improve workforce productivity and HR service delivery.
Ready to streamline your business?
Deliver an exceptional employee experience with streamlined, intelligent HR services with ValueMap Technologies.
Employee
Self-Service Portals
Employees can access HR services online.
Onboarding &
Offboarding Automation
Streamline the hiring and exit process.
Case & Knowledge
Management
HR teams can manage employee requests efficiently.
Workplace Services
Delivery
Manage office-related services like desk booking.
ServiceNow Governance, Risk, and Compliance (GRC) Solutions
In a world of evolving regulations and complex risks, organizations need real-time visibility, automation, and AI-driven insights to maintain compliance and strengthen risk management. ServiceNow GRC empowers businesses to streamline governance, mitigate risks proactively, and ensure regulatory compliance—all from a unified platform.
Key Benefits of ServiceNow GRC
- Automated Risk & Compliance Management – Identify, assess, and respond to risks in real time.
- Continuous Monitoring & Auditing – Ensure compliance with regulatory frameworks like GDPR, HIPAA, and ISO 27001.
- AI-Powered Risk Insights – Use predictive analytics to anticipate and mitigate potential threats.
- Policy & Vendor Risk Management – Standardize policies and evaluate third-party risks for better governance.
- Seamless Integration with IT & Security – Connect GRC with ITSM, SecOps, and business processes for holistic risk visibility.
How ValueMap Technologies Elevates GRC Success
At ValueMap Technologies, we help organizations stay ahead of risks and compliance challenges by automating compliance workflows deducing manual efforts and ensuring audit readiness. Enhancing risk visibility by providing real-time dashboards and actionable insights for proactive decision-making. Aligning GRC with business strategy, ensuring governance and risk initiatives support organizational goals. Optimizing vendor and policy management by streamlining third-party risk assessments and policy enforcement.
Ready to streamline your business?
Turn risk into resilience with intelligent, automated GRC solutions with ValueMap Technologies.
Policy & Compliance
Management
Track and enforce regulatory compliance.
Risk
Management
Identify and mitigate business risks proactively.
Audit
Management
Automate audit processes and reporting.
Third-Party Risk
Management
Monitor and manage vendor compliance risks.
ServiceNow NOW Platform & AI Automation Solutions
In today’s fast-paced digital world, businesses need intelligent automation, seamless workflows, and AI-driven decision-making to enhance efficiency and agility. ServiceNow NOW Platform combines AI, machine learning, and low-code capabilities to streamline operations, automate repetitive tasks, and drive enterprise-wide digital transformation.
Key Benefits of the ServiceNow NOW Platform & AI Automation
- AI-Powered Automation – Automate workflows, reduce manual efforts, and accelerate service delivery.
- Unified Digital Experience – Break down silos with seamless integrations across IT, HR, SecOps, and more.
- Low-Code App Development – Empower teams to build and deploy applications quickly with minimal coding.
- Predictive Intelligence – Leverage AI insights to enhance decision-making and optimize business processes.
- Scalability & Flexibility – Adapt and expand capabilities effortlessly with cloud-based enterprise automation.
How We Create Value
At ValueMap Technologies, we maximize the potential of the NOW Platform by tailoring AI & automation strategies and aligning intelligent workflows with your unique business needs. Enhancing enterprise efficiency by automating end-to-end processes for faster, more reliable service delivery. Driving innovation with low-code development helping businesses build and deploy custom applications with ease. Ensuring seamless integrations by connecting NOW Platform solutions with your existing enterprise ecosystem.
Ready to streamline your business?
Future-proof your business with AI-driven automation and intelligent workflows with ValueMap Technologies.
Now Platform
App Engine
Build custom applications without coding.
Flow Designer &
Workflow Automation
Automate repetitive tasks and approvals.
AI & Predictive
Intelligence
Uses AI/ML for service automation and proactive support.
Integration
Hub
Connects with third-party applications (e.g., Microsoft, SAP, AWS).
Let’s talk.
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