Salesforce
Transform Customer Relationships with the Power of Salesforce
Unlock the full potential of your business with Salesforce. Gain a 360-degree view of your customers to personalize interactions, strengthen relationships, and foster long-term loyalty. Harness AI-driven insights, automation, and predictive analytics to enhance sales, streamline service, and optimize marketing efforts. Manage the entire customer lifecycle with Salesforce, from prospecting to post-sale support.
Salesforce Sales Cloud (Sales Automation & Pipeline Management)
Drive Revenue with Intelligent Selling
Salesforce Sales Cloud is the ultimate CRM solution designed to accelerate sales cycles, enhance productivity, and drive revenue growth. With AI-driven insights, automated workflows, and seamless integrations, Sales Cloud empowers sales teams to close deals faster, engage customers smarter, and scale operations effortlessly.
Key Benefits of Sales Cloud
- 360-Degree Customer View – Gain real-time insights into customer interactions, preferences, and history for hyper-personalized engagement.
- AI-Powered Sales Automation – Leverage Salesforce Einstein AI for predictive forecasting, intelligent lead scoring, and data-driven decision-making.
- Seamless Lead & Opportunity Management – Track and nurture leads efficiently, ensuring higher conversion rates and reduced sales cycle times.
- Smart Workflow & Process Automation – Automate repetitive tasks, approvals, and follow-ups to free up time for strategic selling.
- Anywhere, Anytime Access – Enable sales teams to work from anywhere with cloud-based, mobile-first accessibility.
- Data-Driven Sales Forecasting – Make accurate predictions with real-time analytics and customizable dashboards.
How We Create Value
At ValueMap Technologies, we don’t just implement Sales Cloud; we transform your sales operations for maximum impact. Our expertise ensures tailored solutions that align with your unique sales processes and business goals. Connect Sales Cloud with your existing systems for a unified workflow and data consistency. Empower your sales teams with in-depth training to maximize ROI, ensuring peak performance and sustained growth.
Ready to streamline your business?
Let’s transform your sales strategy with Salesforce Sales Cloud.
Lead & Opportunity Management
Track and nurture leads through the sales pipeline.
Contact & Account Management
Maintain a 360-degree view of customers.
Sales
Forecasting
Use AI-driven insights for revenue predictions.
Quote & Order Management
Generate quotes and manage contracts.
CPQ (Configure, Price, Quote)
Automate pricing and proposal generation.
Salesforce Service Cloud -(Customer Support & Case Management)
Deliver Exceptional Customer Service at Scale
Salesforce Service Cloud is the ultimate customer service solution, designed to enhance support efficiency, boost agent productivity, and create seamless customer experiences. With AI-powered automation, omnichannel support, and real-time insights, businesses can resolve issues faster, improve customer satisfaction, and build long-term loyalty.
Key Benefits of Service Cloud
- 360-Degree Customer View – Access complete customer history, interactions, and preferences to provide personalized service.
- Omnichannel Support – Engage customers via phone, email, chat, social media, and self-service portals—all from a single platform.
- AI-Powered Case Management – Automate ticket routing, prioritize issues intelligently, and enable faster resolutions with Salesforce Einstein AI.
- Self-Service & Knowledge Base – Empower customers with self-help options through intuitive knowledge articles and AI-powered bots.
- Field Service Integration – Manage on-site service operations seamlessly with real-time scheduling and mobile workforce management.
- Real-Time Analytics & Insights – Monitor service performance, track key metrics, and continuously optimize support operations.
How We Create Value
At ValueMap Technologies, we go beyond implementation—we craft service solutions that drive customer loyalty and operational efficiency. Our expertise ensures implementing Service Cloud for seamless service operations. Connecting Service Cloud with CRM, ERP, and third-party apps for a unified service experience. Equipping teams with the right tools, automation, and insights to enhance customer interactions as per your business needs.
Ready to streamline your business?
Deliver faster, smarter, and more personalized service experiences with Salesforce Service Cloud with ValueMap Technologies.
Omnichannel
Support
Engage customers via email, chat, phone, and social media.
Case
Management
Track and resolve customer issues efficiently.
AI-powered Chatbots
& Self-Service
Enable self-service portals and AI-powered chatbots.
Field Service
Management
Optimize field service schedules and on-site technician support.
Knowledge
Management
Centralized repository for FAQs and solutions.
Salesforce Marketing Cloud - (Customer Journey & Campaign Automation)
Transform Customer Journeys with Data-Driven Marketing
Salesforce Marketing Cloud is the leading solution for creating personalized, data-driven marketing experiences across every channel. From automated email campaigns to AI-powered insights, Marketing Cloud enables businesses to engage the right audience, at the right time, with the right message—driving higher conversions and brand loyalty.
Key Benefits of Marketing Cloud
- 360° Customer View – Leverage real-time data to understand customer behaviour and tailor interactions accordingly.
- AI-Driven Personalization – Use Salesforce Einstein AI to deliver hyper-personalized content, offers, and recommendations.
- Omnichannel Marketing Automation – Engage customers across email, social media, SMS, web, and mobile apps through automated workflows.
- Advanced Segmentation & Journey Orchestration – Build dynamic customer journeys with intelligent segmentation and real-time triggers.
- Comprehensive Analytics & ROI Tracking – Gain actionable insights with AI-powered analytics and performance dashboards.
- Seamless Integration – Connect with Sales Cloud, Service Cloud, and third-party platforms for a unified marketing ecosystem.
How We Create Value
At ValueMap Technologies, we don’t just implement Marketing Cloud—we empower your brand to maximize engagement and drive measurable results. Our expertise ensures to create high-impact campaigns, unifying data sources for a holistic customer view and enhanced targeting. Leveraging intelligent automation to streamline campaigns and improve conversion rates. Ensuring ongoing optimization to maximize marketing ROI.
Ready to streamline your business?
Unlock the full potential of Salesforce Marketing Cloud and create meaningful customer connections with ValueMap Technologies.
Email & Mobile
Marketing
Automate personalized email and SMS campaigns.
Social Media
Management
Monitor and manage social media interactions.
Customer Journey
Mapping
Design targeted campaigns based on customer behaviors.
AI-Powered Insights
(Einstein AI)
Optimize campaigns using predictive analytics.
Advertising
Studio
Integrate digital ads with CRM data for personalized targeting.
Salesforce Experience Cloud -(Customer & Partner Portals)
Elevate Engagement with Personalized Digital Experiences
Salesforce Experience Cloud enables businesses to build dynamic, self-service portals, partner communities, and customer engagement platforms, all tailored to enhance collaboration and drive business growth. With personalization, seamless integrations, and intuitive (AI-powered) user experiences, organizations can foster deeper relationships with customers, partners, and employees.
Key Benefits of Experience Cloud
- Branded & Customizable Portals – Create stunning, user-friendly portals for customers, partners, and employees with drag-and-drop ease.
- AI-Powered Personalization – Deliver relevant content, recommendations, and interactions tailored to each user.
- Seamless Data & CRM Integration – Connect Experience Cloud with Sales, Service, and Marketing Cloud for a unified digital ecosystem.
- Secure Collaboration & Self-Service – Enable partners and customers to find information, submit cases, and collaborate in real-time.
- Mobile-Optimized & Scalable – Deliver consistent experiences across devices with responsive, scalable designs.
- Actionable Insights & Analytics – Gain real-time engagement metrics to refine strategies and enhance user satisfaction.
How We Create Value
At ValueMap Technologies, we go beyond implementation… we craft engaging digital experiences that drive meaningful interactions. Our expertise ensures empowering stakeholders with intuitive, easy-to-use platforms. Tailoring portals and communities to match your brand and business goals. Enhancing user engagement and platform performance over time.
Ready to streamline your business?
Transform engagement with Salesforce Experience Cloud and create a thriving digital community with ValueMap Technologies.
Self-Service
Portals
Allow customers to access information and support.
Partner Relationship
Management (PRM)
Manage partner networks and collaborations.
Community
Engagement
Build branded communities for customers, employees, and partners.
Salesforce Financial Services Cloud - (Banking & Insurance CRM)
Transform Financial Services & Drive Growth
Salesforce Financial Services Cloud is designed to help banks, wealth management firms, and insurance providers build stronger client relationships, streamline operations, and drive revenue growth. With AI-powered automation, real-time insights, and seamless collaboration tools, financial professionals can deliver highly personalized experiences while ensuring compliance and security.
Key Benefits of Financial Services Cloud
- 360° Client View – Gain a holistic view of client financial profiles, goals, and interactions for hyper-personalized engagement.
- Integrated Financial Planning & Advisory Tools – Provide smarter wealth management and advisory services with real-time data insights.
- Seamless Relationship & Household Management – Understand complex client relationships, from individuals to households and businesses.
- Enhanced Compliance & Security – Ensure data privacy and regulatory compliance with industry-grade security features.
- AI-Driven Insights & Automation – Leverage predictive analytics and intelligent workflows to anticipate client needs and automate routine tasks.
- Omnichannel Engagement & Collaboration – Connect with clients via email, chat, phone, and portals for seamless communication and engagement.
How We Create Value
At ValueMap Technologies, we specialize in delivering tailored Financial Services Cloud solutions that enhance client engagement and operational efficiency. Our expertise ensures connecting banking, wealth management, and insurance platforms for a unified data ecosystem. Enabling smarter decision-making through intelligent analytics and workflow automation. Ensuring your Financial Services Cloud instance evolves with your business needs.
Ready to streamline your business?
Revolutionize financial services with Salesforce Financial Services Cloud and drive long-term client success with ValueMap Technologies.
Wealth Management
Tools
Track financial portfolios and manage client relationships.
Loan & Mortgage
Management
Streamline financial workflows.
Insurance Claims
Processing
Automate insurance policy and claims management.
Regulatory Compliance & Security
Ensure financial industry compliance.
Salesforce AI & Analytics – (Einstein AI & Tableau CRM)
Unlock Actionable Insights with AI-Powered Analytics
Salesforce AI & Analytics solutions, powered by Einstein AI and Tableau, transform raw data into real-time insights that drive strategic decision-making. From predictive forecasting to automated data visualization, these tools empower businesses to optimize performance, improve customer engagement, and unlock new revenue opportunities with intelligent, data-driven strategies.
Key Benefits of Salesforce AI & Analytics
- Predictive Analytics & AI Insights – Leverage Einstein AI for intelligent forecasting, lead scoring, and customer behaviour predictions.
- Advanced Data Visualization – Use Tableau’s interactive dashboards to analyse complex data and uncover trends effortlessly.
- Real-Time Business Intelligence – Get up-to-the-minute insights to make faster, data-backed decisions.
- Automated Reporting & Alerts – Reduce manual effort with automated reports and anomaly detection.
- Seamless CRM & Data Integration – Connect AI & analytics with Salesforce CRM and third-party data sources for a holistic business view.
- AI-Powered Customer Engagement – Enhance personalization with AI-driven recommendations and automated next-best actions.
How We Create Value
At ValueMap Technologies, we help businesses harness the full potential of AI & Analytics to drive smarter decisions and measurable growth. Our expertise ensures custom solutions aligned with your business objectives and industry-specific needs. Connecting disparate data sources to create a unified, actionable data ecosystem. Enhancing efficiency and forecasting accuracy with intelligent automation.
Ready to streamline your business?
Transform your business with Salesforce AI & Analytics—unlock insights, automate intelligence, and accelerate growth with ValueMap Technologies.
Einstein AI
for CRM
Provides AI-driven predictions, automation, and insights.
Tableau CRM
(formerly Einstein Analytics)
Advanced data visualization and reporting.
Customer Data
Platform (CDP)
Unifies and analyzes customer data for better decision-making.
Salesforce Integration & Development -(MuleSoft & AppExchange)
Seamless Connectivity for Scalable Growth
Salesforce Integration & Development solutions enable businesses to connect Salesforce with third-party applications, legacy systems, and custom-built solutions for a unified digital ecosystem. With robust API development, automation, and tailored enhancements, organizations can streamline operations, enhance user experiences, and drive greater efficiency.
Key Benefits of Salesforce Integration & Development
- Seamless System Integration – Connect Salesforce with ERP, marketing automation, finance, and other enterprise systems.
- Custom Development & App Enhancements – Build tailored applications, Lightning components, and industry-specific solutions.
- API Development & Automation – Leverage REST, SOAP, and GraphQL APIs for smooth, real-time data exchange.
- Intelligent Workflow Automation – Reduce manual effort with process automation, triggers, and scheduled jobs.
- Scalable Architecture & Performance Optimization – Ensure high-performance solutions that grow with your business.
- Security & Compliance Alignment – Implement secure, compliant, and robust integration frameworks.
How We Create Value
At ValueMap Technologies, we specialize in building seamless, scalable, and high-performance Salesforce integrations and custom solutions. Our expertise ensures designing tailored Salesforce solutions to meet unique business needs. Ensuring robust, future-proof development that evolves with your business. Enhancing system performance and resolving challenges proactively.
Ready to streamline your business?
Unlock the full potential of Salesforce with seamless integrations and tailored development with ValueMap Technologies.
MuleSoft Anypoint
Platform
API-led integration to connect Salesforce with other systems.
AppExchang
Marketplace
Access third-party applications that extend Salesforce functionalities.
Custom Development
(Lightning Platform)
Build custom applications and automate workflows.
Let’s talk.
Ready to transform your business with our cutting-edge AI and digital solutions? Don't wait any longer to take the next step towards innovation and growth.